[Solution Here] Cannot Connect to Server Error - No Scrobbling

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- NessaChan の発言...
- ユーザー
- 2007年 09月 23日 06:47
[Solution Here] Cannot Connect to Server Error - No Scrobbling

Since the update I've been getting "Cannot Connect to Server" errors.. I've upgraded, changed my password, reinstalled, etc. Never had this problem before.

Anybody else having this problem? =)

Thanks.

~so minty~

[quote][b][user]NessaChan[/user][/b] さんの発言： Since the update I've been getting "Cannot Connect to Server" errors.. I've upgraded, changed my password, reinstalled, etc. Never had this problem before. Anybody else having this problem? =) Thanks.[/quote]
編集者：mxcl, 2007年 10月 3日 20:15

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- lavished の発言...
- ユーザー
- 2007年 09月 24日 04:46
having same problem

Tried everything! I've deleted, reinstalled, etc, and still nothing. Sent a ticket, haven't gotten an answer yet though.

[quote][b][user]lavished[/user][/b] さんの発言： Tried everything! I've deleted, reinstalled, etc, and still nothing. Sent a ticket, haven't gotten an answer yet though.[/quote]

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- Mystique5022 の発言...
- ユーザー
- 2007年 09月 25日 07:58
Same problem.

[quote][b][user]Mystique5022[/user][/b] さんの発言： Same problem.[/quote]

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- Brianne333 の発言...
- ユーザー
- 2007年 09月 25日 09:37
Same here, it's been 3 days now and it's still not working. I've done the walkthrough, I've restarted my PC, I've restarted the client, and I've checked my preferences and options. :/

[quote][b][user]Brianne333[/user][/b] さんの発言： Same here, it's been 3 days now and it's still not working. I've done the walkthrough, I've restarted my PC, I've restarted the client, and I've checked my preferences and options. :/[/quote]

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- R3111981 の発言...
- ユーザー
- 2007年 09月 25日 11:20
Same problem. It's been at least 4 days, and I have done EVERYTHING. If someone has the answer, could you kindly forward it my way?

How the butterfly came to be:

"Dood, dat flooturby iz stealin all ur milks and booturs" :O
"VUT?!! ...Come back hur, u fookin'...u fookin'.....U FOOKIN' BOOTURFLY!!!!!" !_!
*hysterically laffs cause is on weed*

[quote][b][user]R3111981[/user][/b] さんの発言： Same problem. It's been at least 4 days, and I have done EVERYTHING. If someone has the answer, could you kindly forward it my way?[/quote]

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- Mjuzik_zg の発言...
- ユーザー
- 2007年 09月 25日 19:19
I have similar problem. 1st of all: my tracks couldn't be scrobbled because of this error:

''Last.fm was unable to connect to the plugin for your media player. Details: Could not start listening on socket. Socket error: 10013''

then I uninstalled it and installed last.fm again. And now I'm trying to log-in but it says:

''Couldn't connect to the internet to verify your user details. If you use a proxy to connect to the internet, please click the button bellow to enter your proxy details''

^I do not use proxy to connect so that's not it.

I use Windows Media Player 10 and everything worked since few hours ago. Now it just keeps showing that 10013 error and now I can't even log-in.

:( I'm gonna restart my PC now to see if that maybe helps.

[quote][b][user]Mjuzik_zg[/user][/b] さんの発言： I have similar problem. 1st of all: my tracks couldn't be scrobbled because of this error: ''Last.fm was unable to connect to the plugin for your media player. Details: Could not start listening on socket. Socket error: 10013'' then I uninstalled it and installed last.fm again. And now I'm trying to log-in but it says: ''Couldn't connect to the internet to verify your user details. If you use a proxy to connect to the internet, please click the button bellow to enter your proxy details'' ^I do not use proxy to connect so that's not it. I use Windows Media Player 10 and everything worked since few hours ago. Now it just keeps showing that 10013 error and now I can't even log-in. :( I'm gonna restart my PC now to see if that maybe helps.[/quote]

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- Mjuzik_zg の発言...
- ユーザー
- 2007年 09月 25日 19:34
I RESTARTED MY PC. Now I was able to log-in and I can scrobble. Everything works just fine now. LOL Thank you all for your help. Not. LMAO ;)

[quote][b][user]Mjuzik_zg[/user][/b] さんの発言： I RESTARTED MY PC. Now I was able to log-in and I can scrobble. Everything works just fine now. LOL Thank you all for your help. Not. LMAO ;)[/quote]

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- desordre の発言...
- ユーザー
- 2007年 09月 25日 22:31
I have the same problem as well. I've tried everything. :/ I've had this problem for a week now. The songs I listen to are scrobbled by the last.fm app, but for some reason they never appear on my profile. When I try to do Tools > Get Plugin it says "Last.fm couldn't connect to the Internet to download plugin information. Error: Info download failed: No server set to connect to".

I use the latest version of iTunes (7.4.2.4) on both my laptop and desktop computer. The last.fm app on my laptop does work.

[quote][b][user]desordre[/user][/b] さんの発言： I have the same problem as well. I've tried everything. :/ I've had this problem for a week now. The songs I listen to are scrobbled by the last.fm app, but for some reason they never appear on my profile. When I try to do Tools > Get Plugin it says "Last.fm couldn't connect to the Internet to download plugin information. Error: Info download failed: No server set to connect to". I use the latest version of iTunes (7.4.2.4) on both my laptop and desktop computer. The last.fm app on my laptop does work. [/quote]

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- NessaChan の発言...
- ユーザー
- 2007年 09月 29日 07:17
Seems like lots of people are having the same problem, but nobody has a decent fix for it, unfortunately. There's at least 5 other threads discussing this issue. I'm using Winamp. It just suddenly stopped working. I have no clue what the problem could be.

~so minty~

[quote][b][user]NessaChan[/user][/b] さんの発言： Seems like lots of people are having the same problem, but nobody has a decent fix for it, unfortunately. There's at least 5 other threads discussing this issue. I'm using Winamp. It just suddenly stopped working. I have no clue what the problem could be.[/quote]

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- prom の発言...
- ユーザー
- 2007年 10月 2日 13:03
I'm having the same problem... I'm using winamp.

[quote][b][user]prom[/user][/b] さんの発言： I'm having the same problem... I'm using winamp. [/quote]

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- m4verick13 の発言...
- ユーザー
- 2007年 10月 2日 16:13
Mjuzik_zg said:
I have similar problem. 1st of all: my tracks couldn't be scrobbled because of this error:

''Last.fm was unable to connect to the plugin for your media player. Details: Could not start listening on socket. Socket error: 10013''

then I uninstalled it and installed last.fm again. And now I'm trying to log-in but it says:

''Couldn't connect to the internet to verify your user details. If you use a proxy to connect to the internet, please click the button bellow to enter your proxy details''

^I do not use proxy to connect so that's not it.

I use Windows Media Player 10 and everything worked since few hours ago. Now it just keeps showing that 10013 error and now I can't even log-in.

:( I'm gonna restart my PC now to see if that maybe helps.

I have almost the same problem. It says:

''Last.fm was unable to connect to the plugin for your media player. Details: Could not start listening on socket. Socket error: 10022''

I've restart my PC also re-installed it but nothing happened and I'm not using proxy either.

P.S I'm using iTunes

[quote][b][user]m4verick13[/user][/b] さんの発言： [quote][b][user]Mjuzik_zg[/user][/b] said: I have similar problem. 1st of all: my tracks couldn't be scrobbled because of this error: ''Last.fm was unable to connect to the plugin for your media player. Details: Could not start listening on socket. Socket error: 10013'' then I uninstalled it and installed last.fm again. And now I'm trying to log-in but it says: ''Couldn't connect to the internet to verify your user details. If you use a proxy to connect to the internet, please click the button bellow to enter your proxy details'' ^I do not use proxy to connect so that's not it. I use Windows Media Player 10 and everything worked since few hours ago. Now it just keeps showing that 10013 error and now I can't even log-in. :( I'm gonna restart my PC now to see if that maybe helps.[/quote] I have almost the same problem. It says: ''Last.fm was unable to connect to the plugin for your media player. Details: Could not start listening on socket. Socket error: 10022'' I've restart my PC also re-installed it but nothing happened and I'm not using proxy either. P.S I'm using iTunes[/quote]

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- prom の発言...
- ユーザー
- 2007年 10月 2日 19:46
When I try to check for updates within the last.fm client (with the firewall off even) I get this message in an error box:

First line : Last.fm couldn't connect to the Internet to check for updates.

Second line: Error: Info download failed: No server set to connect to

Help me!

[quote][b][user]prom[/user][/b] さんの発言： When I try to check for updates within the last.fm client (with the firewall off even) I get this message in an error box: First line : Last.fm couldn't connect to the Internet to check for updates. Second line: Error: Info download failed: No server set to connect to Help me![/quote]

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- prom の発言...
- ユーザー
- 2007年 10月 2日 19:52
pls

[quote][b][user]prom[/user][/b] さんの発言： pls[/quote]

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- Jonty の発言...
- Alumni
- 2007年 10月 2日 21:43
Ok, we really, really can't reproduce this.

I don't suppose any of you know how to use a packet sniffer do you? We need to determine if this is a server side or client side problem.

--Jonty

[quote][b][user]Jonty[/user][/b] さんの発言： Ok, we really, really can't reproduce this. I don't suppose any of you know how to use a packet sniffer do you? We need to determine if this is a server side or client side problem. --Jonty[/quote]

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- kmg90 の発言...
- ユーザー
- 2007年 10月 2日 23:42
also having connecting problems

getting

"Servers are too overloaded at the moment"

[quote][b][user]kmg90[/user][/b] さんの発言： also having connecting problems getting "Servers are too overloaded at the moment"[/quote]

パーマリンク引用
- Jonty の発言...
- Alumni
- 2007年 10月 2日 23:43
Hello all,

Thanks to prom we traced this down to the wrong password hash being sent from the client - please go to the options dialog in the client and RE-ENTER your username and password, then save.

If that works, post here saying so.

Also, I'd like to know if you used the Last.fm fingerprinter recently. We suspect that it may be a bug in that corrupting the hashes.

Thanks,
--jonty

[quote][b][user]Jonty[/user][/b] さんの発言： Hello all, Thanks to [user]prom[/user] we traced this down to the wrong password hash being sent from the client - please go to the options dialog in the client and RE-ENTER your username and password, then save. If that works, post here saying so. Also, I'd like to know if you used the Last.fm fingerprinter recently. We suspect that it may be a bug in that corrupting the hashes. Thanks, --jonty[/quote]

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- prom の発言...
- ユーザー
- 2007年 10月 2日 23:49
omg, I don't deserve any credit for this.... jontys the man. I hope it works out for everyone.

[quote][b][user]prom[/user][/b] さんの発言： omg, I don't deserve any credit for this.... [url=http://www.last.fm/jonty]jonty[/url]s the man. I hope it works out for everyone.[/quote]

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- kperfetto の発言...
- ユーザー
- 2007年 10月 2日 23:52
Jonty said:
Hello all,

Thanks to prom we traced this down to the wrong password hash being sent from the client - please go to the options dialog in the client and RE-ENTER your username and password, then save.

If that works, post here saying so.

Also, I'd like to know if you used the Last.fm fingerprinter recently. We suspect that it may be a bug in that corrupting the hashes.

Thanks,
--jonty

I tried that, and I can't connect.

Will beta test for food.

[quote][b][user]kperfetto[/user][/b] さんの発言： [quote][b][user]Jonty[/user][/b] said: Hello all, Thanks to [user]prom[/user] we traced this down to the wrong password hash being sent from the client - please go to the options dialog in the client and RE-ENTER your username and password, then save. If that works, post here saying so. Also, I'd like to know if you used the Last.fm fingerprinter recently. We suspect that it may be a bug in that corrupting the hashes. Thanks, --jonty[/quote] I tried that, and I can't connect.[/quote]

パーマリンク引用
- Jonty の発言...
- Alumni
- 2007年 10月 2日 23:58
kperfetto said:
Jonty said:
Hello all,

Thanks to prom we traced this down to the wrong password hash being sent from the client - please go to the options dialog in the client and RE-ENTER your username and password, then save.

If that works, post here saying so.

Also, I'd like to know if you used the Last.fm fingerprinter recently. We suspect that it may be a bug in that corrupting the hashes.

Thanks,
--jonty

I tried that, and I can't connect.

Ok, next step (and the one that worked for prom), is to change your password on the site, AND in the client (to the same thing, obviously).

--jonty

[quote][b][user]Jonty[/user][/b] さんの発言： [quote][b][user]kperfetto[/user][/b] said: [quote][b][user]Jonty[/user][/b] said: Hello all, Thanks to [user]prom[/user] we traced this down to the wrong password hash being sent from the client - please go to the options dialog in the client and RE-ENTER your username and password, then save. If that works, post here saying so. Also, I'd like to know if you used the Last.fm fingerprinter recently. We suspect that it may be a bug in that corrupting the hashes. Thanks, --jonty[/quote] I tried that, and I can't connect.[/quote] Ok, next step (and the one that worked for prom), is to change your password on the site, AND in the client (to the same thing, obviously). --jonty[/quote]

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- Babs_05 の発言...
- Forum Moderator
- 2007年 10月 3日 00:04
phew, I thought it was my PC.

I'm not using fingerprinting, but I've been experiencing problems lately too - all of the above.

Central Point Albums 11 Music To Fall Asleep To Next Big Things - NBTs
Nov 11 | Reco of the Week - Jon Kennedy – The Goose Is Getting Fat

[quote][b][user]Babs_05[/user][/b] さんの発言： phew, I thought it was my PC. I'm not using fingerprinting, but I've been experiencing problems lately too - all of the above.[/quote]

パーマリンク引用
- Jonty の発言...
- Alumni
- 2007年 10月 3日 00:22
Babs_05 said:
phew, I thought it was my PC.

I'm not using fingerprinting, but I've been experiencing problems lately too - all of the above.

Try the solution then?

--jonty

[quote][b][user]Jonty[/user][/b] さんの発言： [quote][b][user]Babs_05[/user][/b] said: phew, I thought it was my PC. I'm not using fingerprinting, but I've been experiencing problems lately too - all of the above.[/quote] Try the solution then? --jonty[/quote]

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- mxcl の発言...
- Alumni
- 2007年 10月 3日 00:33
Hi, this problem is quite serious. Really sorry! Especially that we didn't notice till now.

Can someone send me their logs? Press ALT-SHIFT-F to have the folder open and then attach that to max@last.fm. Thanks!

We don't check the forums properly due to insufficient support staff. It's prolly better to report problems to the client team direct, either email client@last.fm or pm us (me, sharevari or jonocole). And yeah this sucks and we suck because of it.

Audioscrobbler.app
www.methylblue.com

[quote][b][user]mxcl[/user][/b] さんの発言： Hi, this problem is quite serious. Really sorry! Especially that we didn't notice till now. Can someone send me their logs? Press ALT-SHIFT-F to have the folder open and then attach that to max@last.fm. Thanks! We don't check the forums properly due to insufficient support staff. It's prolly better to report problems to the client team direct, either email client@last.fm or pm us (me, sharevari or jonocole). And yeah this sucks and we suck because of it.[/quote]

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- Babs_05 の発言...
- Forum Moderator
- 2007年 10月 3日 02:54
Jonty said:
Babs_05 said:
phew, I thought it was my PC.

I'm not using fingerprinting, but I've been experiencing problems lately too - all of the above.

Try the solution then?

--jonty

nope. : )

I've been here long enough to know to wait it out.

Central Point Albums 11 Music To Fall Asleep To Next Big Things - NBTs
Nov 11 | Reco of the Week - Jon Kennedy – The Goose Is Getting Fat

[quote][b][user]Babs_05[/user][/b] さんの発言： [quote][b][user]Jonty[/user][/b] said: [quote][b][user]Babs_05[/user][/b] said: phew, I thought it was my PC. I'm not using fingerprinting, but I've been experiencing problems lately too - all of the above.[/quote] Try the solution then? --jonty[/quote] nope. : ) I've been here long enough to know to wait it out. [/quote]

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- mxcl の発言...
- Alumni
- 2007年 10月 3日 03:34
babs, it may be the only solution as it seems like the hash has become invalid.

Audioscrobbler.app
www.methylblue.com

[quote][b][user]mxcl[/user][/b] さんの発言： babs, it may be the only solution as it seems like the hash has become invalid.[/quote]

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- Babs_05 の発言...
- Forum Moderator
- 2007年 10月 3日 04:11
oh dear, you're kidding? righto, thanks for telling me. : )

Central Point Albums 11 Music To Fall Asleep To Next Big Things - NBTs
Nov 11 | Reco of the Week - Jon Kennedy – The Goose Is Getting Fat

[quote][b][user]Babs_05[/user][/b] さんの発言： oh dear, you're kidding? righto, thanks for telling me. : )[/quote]

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